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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darya

April 17, 2024

5  out of  5 rating by Darya
"Caryn was absolutely incredible! She was so sweet and easy to work with, professional, and gave me a rate so fast that was better than anywhere else I had been looking. I am so grateful to have all my car insurance worries eased by her and her tremendous help! I am a very happy customer indeed :)"
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Raymond Krisor

April 16, 2024

5  out of  5 rating by Raymond Krisor
"I wanted to offer a review of Cindy Ann Erber-Agen. She is my insurance adjuster at State Farm Insurance. She is always friendly and helpful with anything I might request and it is a great pleasure to know that Cindy is taking care of me! Ray Krisor"
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Kate Ninomiya

April 12, 2024

5  out of  5 rating by Kate Ninomiya
"We have had the smoothest experience working with Maria. Not only has she given us the most competitive and comprehensive quotes, she explains all of our options extremely clearly and is responsive to all of our requests."
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Zachary Zhao

April 12, 2024

5  out of  5 rating by Zachary Zhao
"RT Shaw takes cares of our bundled renter and auto policies. We have 2 vehicles and rent an apartment and we get good customer service from them. They pick up the phone quickly and answers all our questions. I would recommend them."
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Ari Boynton

April 12, 2024

5  out of  5 rating by Ari Boynton
"Want the best in all of the state? Go to Maria first! Her answers are quick, easy and always accurate. Don't settle for second best, go with RT's firm and ask for Maria."
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Cheree Rohn

April 9, 2024

5  out of  5 rating by Cheree Rohn
"i talked to sam dumas this morning, and i’ve never talked to an insurance person who was so kind and informative. every question i had was answered w out making me feel stupid and didn’t gatekeep a single thing. I LOVE STATE FARM AND SAM!"
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Josh Culotti

April 9, 2024

5  out of  5 rating by Josh Culotti
"Sam's customer service is amazing. Not only is she great at her job she does it with the highest integrity. She truly cares about doing the right thing for the customer. If you are looking this type of person to do business with call Sam. Thank you Sam for being you!"
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Darren Jiao

April 5, 2024

5  out of  5 rating by Darren Jiao
"I’ve been using State Farm for years and Maria has been helping me from day one. She’s very professional and knowledgeable on the policies and also think from my perspective and come up with the best plan for me."
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Diane J Hartley

April 5, 2024

5  out of  5 rating by Diane J Hartley
"Switching after 20 years with another company. So happy with response time, set up procedure and communications. Thanks Maria!"
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Nidhin Thomas

April 2, 2024

5  out of  5 rating by Nidhin Thomas
"I have been using state farm for many years now. They were super helpful and responsive on multiple instances!!"
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Sen Luo

April 1, 2024

5  out of  5 rating by Sen Luo
"Very good customer support. Was able to get my request done within minutes(address change), and also offered to have more coverage on the insurance with same pay!"
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mark wilson

April 1, 2024

5  out of  5 rating by mark wilson
"Maria Mirante is well versed in insurance product knowledge and was able to custom fit our insurance needs, clarifying some specific needs. She recently provided calming assurance for my concerns following a destructive house fire in our neighborhood. I have recommended her to other family members and friends as a measure of my confidence in her ability."
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Carolyn Rohrs

March 31, 2024

5  out of  5 rating by Carolyn Rohrs
"Thank you, Maria Mirante! You made me feel so welcome from the moment I walked in the office. Your agency had rave reviews from the Maple Leaf Parents Facebook page and they were accurate. Thanks for all the info on the complicated insurance needs with my change in life events. Looking forward to working with you for years to come."
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Alexander Papiernik

March 29, 2024

5  out of  5 rating by Alexander Papiernik
"I have used State Farm and specifically this branch, for the past 4 years. I can’t express how amazing all the staff has been. Super kind, efficient, punctual, and just overall amazing customer service. I tend to procrastinate on the non day-to-day things, but every time I call for something, I have it same day and without any hesitation. I can’t recommend this team enough, especially Maria, who has always been such a pleasure to work with. Thank you!"
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JC Parks

March 29, 2024

5  out of  5 rating by JC Parks
"I have been with State Farm for over forty years living in California. I'm retiring and moving to Seattle. I was concerned about my insurance needs moving forward. I heard about the RT Shaw agency through multiple positive reviews on social media, so I decided to give them a try. I met with the Maria Mirante and was instantly impressed. She answered all my questions and helped me sort through the process of moving my coverages to a new state. Beyond that, Maria shows genuine interest in my family's needs and she is knowledgeable and highly professional. I felt like I have known her for years. I look forward to a smooth transition to a new state and a new agency. I highly recommend Maria Mirante at the RT Shaw State Farm agency."
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marc hicks

March 28, 2024

5  out of  5 rating by marc hicks
"Andie was amazing! She took the time to explain everything and found the coverage I needed that was in my budget. She even stayed late to help me since my schedule is hard to match up with. Thank you, Andie!! I would give 10 stars but they only gave me 5. Marc"
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Hillary Shearer

March 27, 2024

5  out of  5 rating by Hillary Shearer
"I receive exceptional customer service every time I interact with someone at RT Shaw's office...they have a great team!"
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Hannah Sophia

March 26, 2024

5  out of  5 rating by Hannah Sophia
"Maria was super helpful with all my questions! Really appreciate it!"
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Mackenzie Stout

March 22, 2024

5  out of  5 rating by Mackenzie Stout
"I recently worked with Maria Mirante to move all my five existing policies over to State Farm. Maria was so helpful in answering all my questions and getting our coverage to perfectly fit what we needed. In the end, we ended up paying less with more coverage and I would not hesitate to recommend Maria to anyone looking for any type of policy!"
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Mehdi Ghorbanian

March 21, 2024

5  out of  5 rating by Mehdi Ghorbanian
"I was looking to change my insurance company, so I started shopping around and Mrs. Caryn Kaul reached out to me got some information I she texted me back With a very Competitive quotes For my cars and house coverage. Very organized, dedicated, respectful and experienced person."
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Ashley McKenna

March 20, 2024

5  out of  5 rating by Ashley McKenna
"Caren was so helpful in getting me a policy that better fit my budget. She was flexible and not pushy about the policy at all. This company has amazing employees whom are very personable. I love being with State Farm!"
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Cesar Ramos

March 18, 2024

5  out of  5 rating by Cesar Ramos
"RT Shaw and team are an amazing group of insurance agents. We had an opportunity to spend some time at their State Farm insurance office and were amazed at the level of professionalism and dedication to being an excellent. Great team!"
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Paula Manner

March 12, 2024

5  out of  5 rating by Paula Manner
"I have worked with the folks in this office since relocating to Seattle in 1995. This office was highly recommended by friends and they were absolutely correct. Caryn, Cindy, Virginia and others have guided me through the process of getting the best automobile coverage and renter's insurance for my personal needs. I am inching towards retirement and I am looking forward to speaking with them about their State Farm Medicare Supplement coverage as I gather information for that next step. I trust this office and especially these amazing women to have my best interests in mind."
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Chris Allahyar

March 8, 2024

5  out of  5 rating by Chris Allahyar
"I have been with Caryn for many years . She has been absolutely amazing to work with . I always get a call back and not talking to someone that does not know us . Hope you never have to use your policy , but if you do, you want an agent that has your best at heart . Always making sure you have coverage to protect you and your family . I can go on and on. We don’t shop around because I don’t think we will find anyone that is always there for you . Thank you for all that you do . You get a 10 star but all I could see here is 5 😊"
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R L

March 5, 2024

5  out of  5 rating by R L
"Cindy has always been so helpful and informative. She has looked after our best interest. Always friendly and patient with our needs. She is a wonderful person to work with."